sahamPrivacy Policy

This page describes what we collect when you use saham and how we keep that data protected. We at saham are committed to transparency about our data practices, the third parties we work with, and your rights regarding information you share with us.

Our privacy approach centres on necessity: we collect only what we need to operate our service, verify your identity, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and comply with applicable law in your jurisdiction. We do not sell your personal data to marketing companies or unrelated third parties.

What we collect on saham

We collect personal information in several categories. Account registration requires your name, email address, date of birth, phone number, and chosen username. We use this to create and maintain your saham login, send service notices, and verify you are of legal age.

We collect device and behavioural data: your IP address, browser type, operating system, and pages you visit on saham. We use cookies and similar tracking technology to remember your preferences, keep you logged in, and measure site performance. You may disable non-essential cookies in your browser settings; doing so may limit some saham features.

Account verification (know-your-customer, or KYC) requires us to collect identity documents—a national ID card, passport, or driving licence—and sometimes a selfie or proof of address. We store these securely and use them only to confirm you are who you claim and to meet legal obligations in Jakarta, Surabaya, Bandung, and other supported regions.

How we use your data on saham

We use your personal information to provide the saham service: to process your deposits and withdrawals, manage your account balance, record your activity on our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook (covering Liga 1, Piala AFF, and international football), slot games, and esports markets. We also use your data to detect fraud, prevent abuse, and investigate disputes.

We send you emails and SMS messages about your account—login alerts, deposit confirmations, withdrawal status, and service updates. You may opt out of marketing emails, but we will continue to send transactional notices (e.g., "Your withdrawal via mobile banking is processing").

We may use anonymized or aggregated data (data that cannot identify you individually) for analytics: to understand which games are popular, how users navigate saham, and how our payment systems perform. This helps us improve the platform.

Third parties we work with

We share your data with processors who help us run saham. Payment gateways for local payment, online payment, e-wallet, mobile banking, local payment, and online payment receive your transaction details to complete deposits; bank transfer processors for e-wallet, mobile banking, local payment, and online payment do the same. These partners are bound by confidentiality agreements and may not use your data for their own marketing.

Our live-dealer studios (where you play blackjack, roulette, and other games) may be operated by third-party providers; they access only the data needed to run a game session (your username, bet size, game outcome) and not your personal contact details.

We may disclose your data if required by law enforcement, a court order, or regulatory authority in a supported jurisdiction. We do not voluntarily share your information with government agencies without a legal demand.

Your rights regarding saham data

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate information (e.g., a misspelled name on your saham account). You may request deletion of your data, subject to legal retention requirements (for example, we must keep transaction records for tax compliance).

To exercise these rights, contact our support team via the saham site. We aim to respond to data-access requests within 14 days. If you believe we have mishandled your data or violated privacy law, you may lodge a complaint with the data protection authority in your jurisdiction.

How we protect your data

We use encryption (HTTPS) to protect data in transit between your device and our servers. Passwords are hashed, not stored in plain text. Sensitive information—such as identity documents collected during KYC—is encrypted at rest and stored on secure servers with limited access.

However, no online system is non-specific info secure. We cannot guarantee that a determined attacker will not breach our defences. We encourage you to use a strong password, enable two-factor authentication on your saham account if available, and report any suspicious activity immediately to our support team.

Cookies and tracking on saham

We use cookies—small text files stored on your device—to remember your login session, store your language preference, and track which pages on saham you visit. Essential cookies (for login and security) cannot be disabled; optional cookies (for analytics and personalization) can be managed in your browser settings or via the saham cookie-consent banner.

Third-party analytics services may set cookies on our site to measure traffic and user behaviour. These partners follow their own privacy policies; we encourage you to review them if you wish to understand how they use your data across the web.

Jurisdiction and data location

saham operates under jurisdiction-restricted terms. Our services are available only where local law permits. Your data may be processed and stored on servers located outside your country. By using saham, you consent to this cross-border transfer, subject to applicable data protection law.

If you have questions about where your data is stored or processed, please contact our support team. We will clarify our data-centre locations and any transfers that occur in connection with your account.

Contact saham

If you have concerns about our privacy practices, wish to access your data, or want to report a data breach, contact our support team. We monitor inquiries and aim to respond within a reasonable timeframe. Your privacy is important to us, and we take all data-protection requests seriously.

This privacy policy may be updated from time to time. We will notify you of material changes by email or by posting a notice on saham. Continued use of our platform after such changes constitutes your acceptance of the updated policy.

We are committed to keeping your information safe and your trust in saham secure.